Xcel Energy Power Outages | City of Boulder

High winds pose various risks and challenges to our community and elevate the risk of wildfires. Travel conditions will become hazardous due to blowing dust and debris, potentially leading to downed trees and power lines, scattered power outages, and damage to property such as fences, shingles, and siding.

Xcel Energy plans to proactively de-energize power lines in certain areas within Boulder County, starting today at 3 p.m., lasting into Sunday. This measure is a last resort aimed at mitigating wildfire risks and ensuring public safety. The decision to re-energize power lines will be made only after thorough visual inspections and assurance of safe conditions by qualified personnel from Xcel Energy.

Outage restoration times will be contingent upon the extent of damages caused by the wind event. Xcel Energy will be notifying customers who will be affected by these proactive power shut-offs. They urge customers, especially those relying on electrical medical equipment, to prepare for potential extended outages by taking necessary precautions. If you think you will be impacted and have medical power needs, please plan ahead, and get your personal plan of action in place. Visit Xcel Energy’s outage safety update webpage for more information.

Report your outage

Xcel customers can get a jump on power restoration by reporting outages. Customers have several ways to report outages.

  • Through the My Xcel Energy mobile app, available in the Apple App Store and through Google Play.
  • Online at com/out
  • Via text by texting OUT to 98936 to report an outage, or text STAT to the same number to check the status of a power outage
  • By calling 1-800-895-1999 and following the prompts—the automated phone reporting system lets customers report outages in less than 60 seconds. Once the cause of the problem is identified, the system or an Xcel Energy representative will provide customers with an estimated restoration time when available.

Stay informed

If outages occur, it’s important for Xcel customers to have access to the most recent updates about their power restoration. Customers can stay informed by using the My Xcel Energy mobile app or visiting the Xcel Energy website. The website hosts an outage map that displays information on the number of customers out and anticipated time for restoration when available. Customers can also stay informed by following Xcel Energy on Facebook and X, formerly known as Twitter.

First appeared on bouldercolorado.gov

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