Verizon Bill Too High? You Could Get Some Money Back

SAN ANGELO, TX — If you were a Verizon Wireless customer between 2016 and 2023, the company could owe you money, but time is running out to apply.

Some Verizon Wireless customers could soon be entitled to part of a proposed $100 million settlement that the company has agreed to pay to settle a class action lawsuit, according to information. 

In order to get any money, which could be up to $100 each but will likely be a lot less, a claim must be filed, and you have less than a month to do so. 

The case involves a lawsuit where customers claimed Verizon charged a monthly administration fee that “was unfair and not adequately disclosed,” something the company has continued to deny, according to a claims website set up by a settlement administrator.

While agreeing to the proposed settlement to resolve the lawsuit, Verizon has denied any wrongdoing and plans to continue to charge the administration fee at the center of the lawsuit. As part of the settlement, the company plans to adjust its customer agreement to include revised disclosures about the charge. 

Anyone who received postpaid wireless or data services from Verizon and paid an administrative charge or administration and telco recovery charge between Jan. 1, 2016, and Nov. 8, 2023, according to the settlement website. 

According to Verizon’s records, eligible parties should receive a notice of the settlement by mail or e-mail. 

If you’re eligible for the Verizon class action settlement but don’t file a claim, then you won’t receive any payment. 

Eligible customers must fill out a two-page claim form either online on the claims website or submitted through the mail. 

The deadline to submit a claim or mail it is Monday, April 15, 2024. 

According to the settlement agreement, each valid claim will start at a minimum of $15, plus $1 for every month you were a Verizon customer and paid the administration fee. The maximum payment is $100 per customer. 

However, the amount each person may receive could go down depending on how many customers file valid claims.  

Payments will be issued after the settlement is approved and finalized, but that could take some time. 

It’ll be up to the courts to decide whether to approve the settlement and when to greenlight payments. 

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